Reference

Open the xx1indo Privacy Policy

The xx1indo Privacy Policy explains how we use account details, device signals, cookies and payment references when you access our Indonesia lobby.

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CONTACT ROUTES

Get Privacy Help Near Your Account

A clear contact path helps you act on the Privacy Policy without searching through unrelated pages.

Account privacy request Use the account support route to ask what personal data we hold, why a…
Wallet record check When a DANA, OVO, GoPay or QRIS reference looks wrong, send the receipt reference…
Access and deletion Ask through the linked support contact if you want a copy, correction or deletion…
DATA PRACTICES

Understand How We Handle Your Data

We keep the Privacy Policy tied to the actions you take on xx1indo, rather than treating every record as the same.

Account details

We use your account and verified phone details to create a login path, confirm account ownership and respond to a Privacy Policy request. Keeping these fields accurate helps us connect a correction request to your record without exposing another account.

Device signals

A mobile or desktop session can produce device and connection signals used to protect account access and investigate unusual sign-ins. We do not need your device password for this purpose, and changing devices may trigger an additional account check.

Cookies

Cookies can remember a session choice, language setting or return path between login and the lobby. Our Privacy Policy explains their role in access and measurement. You can manage browser cookie controls, although some account functions may then require another sign-in.

Payment references

We record the reference needed to match a cashier event with your account, including a QRIS receipt or a DANA, OVO or GoPay status. We do not need your wallet PIN to check that reference, and support may request only relevant receipt details.

Retention period

We retain account, support and payment records only for the period needed to operate the account, settle a dispute, protect access or meet a legal duty. A deletion request is assessed against those needs, and we explain when a record must remain.

Policy changes

If the Privacy Policy changes in a way that affects account data, we place the updated wording on this policy page and identify the effective date. Before asking for a new action, check this page so your request uses the current contact and data terms.

Find Answers About Privacy Policy

These Privacy Policy answers focus on the account and payment questions you are most likely to have before opening access. We explain the practical route for data requests, device changes, cookies and wallet references, with the same wording applying to your account in Indonesia where local law permits. If your case involves a specific record, use the account support route so we can check it accurately.

The xx1indo Privacy Policy covers account details, phone verification, device and connection signals, cookies, support messages and payment references. It explains why we use each category, how long records may remain and how you can ask for access, correction or deletion where local law permits.

We need the account details required for login, phone verification and account support. When you use DANA, OVO, GoPay, QRIS, bank transfer or virtual account, we may receive a payment reference or status needed to match the cashier event with your account.

We use a verified phone number to help establish account ownership, support login checks and route an account-specific Privacy Policy request. Keep the number current through the available account path, and contact support if you cannot complete verification after changing your device.

Cookies can retain a session choice, browser setting or return path between account access and the lobby. The Privacy Policy describes these uses. You can adjust browser controls, but disabling some cookies may require another login or affect settings saved for your session.

Yes. Send a request through the account support route and state whether you want access, correction or a deletion assessment. We may verify your phone or account details first, then explain the data covered, the next step and any retention reason.

We use relevant payment references and status details to reconcile your cashier activity with the account. We do not need your wallet PIN or bank login. For a disputed receipt, send the reference through support so we can check the record without requesting unnecessary credentials.

Use the support contact connected to your account and mention Privacy Policy access, account correction or data deletion. We will explain the identity check and any local-law condition. Service access depends on local law, including for requests made from Indonesia.

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